Support

Get help with K Pro, track what has changed, and look up the terms and processes behind the product.

• Standard support & availability: the support available to all K Pro users, including availability targets and priority levels.
• Changelog: what is new in the product, release by release.
• FAQ: answers to the most commonly asked questions about K Pro.
• Implementation lifecycle & communication protocol: the end-to-end process for deploying Owkin solutions, with responsibilities and required documentation.
• Account management: how to manage or permanently delete your account and associated personal data.
• Glossary: definitions of the terms, agents, and concepts used across K Pro.