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What this article covers This article explains K-Pro's usage limits and what to do when you reach your query quota.
If you see a "User quota exceeded" or similar error message when submitting a query in K-Pro, it means you have reached the usage limit for your account during the current period.
K-Pro enforces per-account usage limits (measured in queries or tokens) to ensure fair access across all users. These limits are defined in your subscription agreement and are not individually adjustable by default.
Wait for your quota to reset. Limits may reset on a rolling basis. Contact support to find out when your quota resets.
Contact support. If you believe you have hit the limit unexpectedly or need continued access for urgent research, submit a support ticket via the "Need Help" button.
We are working on making usage limits clearer within the platform interface so you can track your remaining quota. Thank you for your patience.
✉️ Need more help? If this article did not answer your questions, please contact our support team and we will be happy to help.
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